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Collector Guide

Is Sequium Asset Solutions calling you? Here's what to know.

Sequium Asset Solutions is a real, newer collection agency headquartered in Marietta, Georgia. It collects mainly telecom, cable, and healthcare debts on behalf of the companies that are owed. Sequium is legitimate but must follow the federal FDCPA — and consumers most often report debts not owed and validation problems. You have rights.

By the Providence Financial Solutions Consumer Rights Team

Who is Sequium Asset Solutions?

Sequium Asset Solutions is a third-party collection agency headquartered in Marietta, Georgia, just outside Atlanta. Compared with names like IC System or Convergent, Sequium is a newer agency — which is why so many people who get its calls have never heard of it and assume the worst.

Sequium's account mix leans heavily on service industries:

In most cases Sequium is collecting on behalf of the original company — the carrier, cable provider, or medical group that still owns the account — rather than buying the debt itself. That changes nothing about your protections. The FDCPA governs third-party collectors regardless of who owns the debt, and your right to demand validation applies just the same.

Is Sequium legit or a scam?

Sequium Asset Solutions is a legitimate collection agency, not a scam. An unfamiliar name on your caller ID or credit report doesn't mean fraud — it usually means a company you did business with handed the account to a collector you've never dealt with.

That said, "real company" and "correct debt" are separate questions, and with Sequium the gap matters: in the CFPB's public complaint database, the complaint themes consumers most frequently report are attempts to collect debt not owed and problems getting debts properly validated. Cable and phone accounts are fertile ground for errors — equipment you returned but were billed for, promotional credits that never posted, or final bills sent to an old address you never saw.

Protect yourself on two fronts:

Your rights if Sequium is calling

Every third-party collector, new or old, big or small, answers to the same federal law. Under the FDCPA, Sequium:

Worth knowing: when a collector steps over these lines, they may have violated federal law. Each violation can be worth up to $1,000 to you, and the law can require the collector to pay the attorney's fees — so pursuing a violation often comes at no upfront cost to you.

What to do next

A few disciplined steps put you in control of a Sequium account:

One clarification, because the industry blurs it: this is not debt settlement. It's about making the collector prove the debt and respecting your rights under federal law.

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Not a law firm. Providence Financial Solutions connects consumers with independent consumer-rights attorneys. Results vary. Not available in GA, ID, ND.

Sequium Asset Solutions — Common Questions
Is Sequium Asset Solutions a scam?

No. Sequium Asset Solutions is a real collection agency based in Marietta, Georgia. Because it's a newer name that many people haven't heard of, calls from Sequium often feel suspicious — which is exactly why you should verify. Ask for a written validation notice mailed to your address before discussing the account or providing any personal information.

Can I make Sequium stop calling me?

Yes. Under the FDCPA you can demand in writing that Sequium stop contacting you. After they receive your cease-contact letter, they may only contact you for limited legal purposes. If contact continues beyond that, the collector may have violated federal law — and each violation can be worth up to $1,000 to you.

What if the debt Sequium is collecting isn't mine?

Dispute it in writing within 30 days of the first written notice and demand validation. Attempts to collect debt not owed and validation problems are the complaint themes consumers most frequently report about Sequium in the CFPB's public database. Until they verify the debt, collection on the disputed account must pause.

Should I pay Sequium Asset Solutions?

Don't pay or admit the debt is yours until it has been validated and you know your rights. Cable and phone balances routinely include disputed equipment fees and final-bill errors, and a payment on an old debt can restart the statute of limitations in many states. Get a free review of the account first.

What if Sequium sued me?

Respond before the deadline on the summons — do not ignore it. An unanswered lawsuit usually ends in a default judgment, which can lead to garnishment depending on your state. In court, the collector must prove the debt, the amount, and its right to collect; an attorney can evaluate whether they can.